Your privacy is important to us at UNGC.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we may collect includes the following:

Contact Data: Names, addresses, email addresses, phone numbers, and other similar contact data.

Service Data: Information related to the lead abatement services you request, including property details, project specifics, and scheduling information.

Payment Data: While we do not directly store credit card details, we may collect information necessary to process payments through third-party payment processors (e.g., billing address, transaction history).

Communication Data: Records of your communications with us, such as inquiries, support requests, and feedback.

Information Automatically Collected: When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

2. How We Use Your Information

We use the information we collect or receive for various purposes, including:

Providing Service: To provide and deliver the lead abatement services you request.

Communication: To communicate with you regarding your inquiries, appointments, service updates, and promotional offers (with your consent where required).

Improving Our Services: To understand how our services are used and to improve our website, services, marketing, and customer experience.

Marketing and Promotions: To send you marketing and promotional communications about our services, offers, and news that may be of interest to you, in accordance with your communication preferences.

Security and Fraud Prevention: To ensure the security of our website and services, and to detect and prevent fraudulent activities.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with third parties in the following situations:

Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the site or the public.

With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Security

We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to request access to the personal information we hold about you.

Correction: The right to request correction of inaccurate or incomplete personal information.

Deletion: The right to request the deletion of your personal information under certain circumstances.

Objection/Restriction: The right to object to or request restriction of the processing of your personal information under certain circumstances.

Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Withdraw Consent: The right to withdraw your consent at any time if we are relying on your consent to process your personal information.