Frequently Asked Questions

Have any questions? We can help.

General Questions

Question 1: How quickly do you respond to new inquiries?

We respond to all new leads within 1 hour during business hours. Our goal is to connect with you immediately while your project is top of mind.

Question 2: How long does it take to get an estimate?

We provide detailed written estimates within 3 business days of your initial consultation. Our estimates include comprehensive pricing, timeline, and project scope details.

Question 3: Do you handle permits and inspections?

Absolutely. We manage all permit applications, code compliance, and inspection scheduling as part of our comprehensive project management service.

Question 4: What areas do you serve?

We serve Greater Indianapolis including Marion County, Carmel, Fishers, Greenwood, and surrounding Central Indiana communities for both residential and commercial projects.

Question5: Are you licensed and insured?

Yes, we are fully licensed general contractors with comprehensive liability and workers' compensation insurance for your complete protection

Project Process

Question 1:What happens during the initial consultation?

We conduct a thorough walkthrough of your space, take measurements and photos, discuss your vision and budget, and explain our process. This consultation is completely free with no obligations.

Question 2: How do you handle project communication?

Every project gets a dedicated project manager who provides daily check-ins, progress photos, and updates through our digital project portal. You'll always know what's happening with your project.

Question 3: What if I want to make changes during construction?

We accommodate reasonable changes through our formal change order process. All modifications are documented with updated pricing and timeline adjustments before proceeding.

Question 4: How do you handle cleanup and job site safety?

Daily job site cleanup is part of our standard process. We maintain clean, safe work environments and conduct thorough deep cleaning before final walkthrough.

Pricing & Payment

Question 1: How do you price your projects?

Our pricing includes all labor, materials, permits, and project management. We provide transparent, detailed breakdowns with no hidden fees or surprise costs.

Question 2: What's your payment schedule?

We typically require a modest deposit to start, with progress payments tied to project milestones, and final payment upon completion and your approval.

Question 3: Do you offer financing options?

We can recommend trusted financing partners and work with your preferred lenders to coordinate payment schedules that work for your budget.

Service Specialization

Question 1: Do you work on both residential and commercial projects?

Yes! We serve homeowners, business owners, and property investors with comprehensive renovation services tailored to each project type's unique requirements.

Question 2: Can you handle large commercial tenant improvements?

Absolutely. Our commercial division specializes in tenant improvements, buildouts, and renovations with minimal business disruption and professional project management.

Question 3: Do you provide design services?

We offer design consultation and work with your architect or designer. Our focus is on bringing your vision to life with professional construction and project management.

Quality & Warranty

Question 1: What kind of warranty do you provide?

We provide comprehensive warranty documentation covering our workmanship and coordinate manufacturer warranties for all materials and fixtures.

Question 2: How do you ensure quality control?

Daily project manager visits, photo documentation, systematic quality checks at each phase, and thorough final inspections ensure consistent high-quality results.

Question 3: What if issues arise after project completion?

We stand behind our work and address any warranty items promptly. Our goal is your complete satisfaction both during and after your project.

We offer free consultations with no pressure and lightning-fast turnaround on estimates.